About Diana

A lifelong love for massage leads to Hands Heal EHR

Author, educator, advocate, and master practitioner Diana L. Thompson has drawn on her over 30 years' experience to create Hands Heal Electronic Health Records.

Diana at her first book signing for Hands Heal: Documentation for Massage Therapy in 1993.

 

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About Diana

A lifelong love for massage leads to Hands Heal EHR

Author, educator, advocate, and master practitioner Diana L. Thompson has drawn on her over 30 years' experience to create Hands Heal Electronic Health Records.

Diana at her first book signing for Hands Heal: Documentation for Massage Therapy in 1993.

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From high school to the Olympics

Diana loved massage from a young age, when in high school she used to give massages to friends. In college, a work-study job led to giving massages to the athletes.

After massage healed her from two terrible car accidents, her devotion to the profession was set. She went to massage school in 1983 and two years later opened Lakeside Massage in Seattle. In 1988 she began teaching clinical massage therapy.

A highlight of her early career was attending the 1996 Olympics in Atlanta as a massage therapist for Team USA.

Diana getting an autograph from an athlete at the 1996 Olympics in Atlanta, where she served as a volunteer massage therapist for Team USA.
Diana standing next to Olympic athlete smiling

Writing the book on charting

Hands Heal: Communication, Documentation and Insurance Billing for Manual Therapists book jacket

Diana knew the massage therapy profession would have to adopt accepted medical practices in order to be seen as health care. Toward that goal, she wrote Hands Heal: Communication, Documentation and Insurance Billing for Manual Therapists in 1993.

The book was a foundation for massage therapists throughout the country and is still being used today.

Integrative Pain Management Book Jacket

In 2016, she edited with Marissa Brooks Integrative Pain Management: Massage, Movement, and Mindfulness Based Approaches, partially in response to the epidemic of chronic pain and opioid addiction.

Service and advocacy

The next frontier in Diana's goal to further the massage therapy profession was service and advocacy.

She served as president of the Massage Therapy Foundation from 2006 to 2010, leading efforts to shape research to match massage as practiced and launching the first massage therapy research journal.

She worked as a research consultant for Group Health Research Institute for 15 years, selecting and training massage therapists in back and neck pain study protocols. She wrote the Somatic Research column for several years for Massage & Bodywork magazine, making sense of research and applying it to clinical practice.

Massage Therapy Foundation board in 2012
Diana serving on the Massage Therapy Foundation board in 2012 with Dolly Wallace, Ruth Werner, Jan Swartz, Cliff Korn, Ann Blair Kennedy, Michael Hamm, Karen Boulanger, Jerrilyn Cambron, and John Balletto.

She received numerous awards, including Humanitarian of the Year and Massage Therapist of the Year.

Creation of Hands Heal EHR

A need for change

As technology began to evolve, Diana saw there was a need for an electronic health record that would help put massage therapists on the same level as other health care professionals.

She created a system that's rooted in evidence-informed health care. It allows practitioners to capture robust measurements and create reports that follow established health care protocols.

As the only system with a separate program designed for schools, Hands Heal EHR also helps create future massage therapists who understand and follow best practices for therapeutic massage therapy.

Hands Heal EHR is the culmination of Diana's career, one that's been devoted to advancing the profession she loves so much.

Awards

Diana is the recipient of over a dozen awards, four national awards in 2013, including Humanitarian of the Year (Performance Health) and Massage Therapist of the Year (One Concept).

Distinguished Service Award
2013

Humanitarian of the Year Award
2013

National Distinguished Service Award - 2009 & 2013

Massage Therapist of the Year 2013


Outstanding Contributions to the Profession
AMTA (2009)

President's Award
AMTA (2006)

Meritorious Award
AMTA-WA (2006)